This is a good duster. It is lightweight so that if you have it on a really long pole so that you can reach fans and crown molding that are installed 12 feet off the floor, you don’t break your arm before your finished. The only problem I had is that when you dust crown molding and you get to a corner you have to turn it around because they’re isn’t enough fiber on one end. It sounds like you are dusting with the plastic wand part. I didn’t see any evidence of scratching but the sound made me nervous so I just turned it around.