Hang-Up 5-Bracket Organizer 964770

I’ve had a 5 bracket hang up organizer for a few years. The rubber slings on the brackets which hold the mop/broom handles have been recently failing. I was going to buy replacement brackets, so I checked the Unger website and discovered that Unger guaranteed their products for life. I called customer service and described my problem. They said they have a new manufacturer for the rubber slings, so they immediately put 5 replacement rubber slings in a padded envelope and mailed them to me by UPS. I received them the next day. It was an easy process to to replace the old slings with the new slings. This is the way a company should operate! Great customer service!
Thanks, Unger.